The free trial that was not free
In August you started a free trial of an app you needed for one school project, using the card your dad added to the family account. You forgot about it. It is now October and he has noticed two charges of $14.99. He is not angry, but he wants to know what happened and whether it will keep happening.
Kisa ou ta ka fè?
Chwazi yon repons pou wè kijan sa anjeneral pase.
Prensip jeneral yo
- Contracts signed by minors are generally voidable by the minor, but that does not stop a recurring charge on its own.
- The adult whose payment method is on file is normally responsible for charges already made.
- Consumer-protection rules generally require recurring charges to be disclosed clearly before you agree.
Pwochen etap ki pi an sekirite
- Cancel today, before working out who owes what.
- Screenshot the confirmation and the date.
- Email the company asking for a refund of unused time; keep it short and factual.
- Tell the adult whose card it is the same day, with what you have already done.
Automatic-renewal and cancellation requirements vary by state, and some states have stronger rules than the federal baseline.
Telling the adult early, with the cancellation already done, changes this from a trust problem into an admin problem. If a company will not let you cancel, your state consumer protection office and the CFPB both take complaints.
Leson ki gen rapò
Sipò ou ka jwenn
- LawHelp.org (ap louvri nan yon nouvo onglè)
Anyè ki jwenn pwogram èd legal gratis nan eta ou pou lojman, fanmi, lekòl, travay, ak plis ankò.
- Common Sense Media (ap louvri nan yon nouvo onglè)
Revizyon endepandan ak konsèy sou aplikasyon, jwèt, ak medya, tankou nòt sou vi prive fanmi ka itilize.
Tèks konplè paj sa a poko tradui, se pou sa li parèt an angle anba a. Rezime a, etikèt yo, ak enfòmasyon sou sekirite ki anlè yo tradui.
Ou vle nou sonje sa? Yon kont gratis, si ou vle, ap sere ki leson ou fini. Pwogrè ou