The free trial that was not free
In August you started a free trial of an app you needed for one school project, using the card your dad added to the family account. You forgot about it. It is now October and he has noticed two charges of $14.99. He is not angry, but he wants to know what happened and whether it will keep happening.
Ano ang puwede mong gawin?
Pumili ng sagot para makita kung paano ito karaniwang nangyayari.
Ang mga pangkalahatang prinsipyo
- Contracts signed by minors are generally voidable by the minor, but that does not stop a recurring charge on its own.
- The adult whose payment method is on file is normally responsible for charges already made.
- Consumer-protection rules generally require recurring charges to be disclosed clearly before you agree.
Mas ligtas na susunod na hakbang
- Cancel today, before working out who owes what.
- Screenshot the confirmation and the date.
- Email the company asking for a refund of unused time; keep it short and factual.
- Tell the adult whose card it is the same day, with what you have already done.
Automatic-renewal and cancellation requirements vary by state, and some states have stronger rules than the federal baseline.
Telling the adult early, with the cancellation already done, changes this from a trust problem into an admin problem. If a company will not let you cancel, your state consumer protection office and the CFPB both take complaints.
Mga kaugnay na aralin
Suportang maaabot mo
- LawHelp.org (bubukas sa bagong tab)
Direktoryong naghahanap ng mga libreng legal aid program sa iyong estado para sa pabahay, pamilya, paaralan, trabaho, at iba pa.
- Common Sense Media (bubukas sa bagong tab)
Mga independiyenteng review at gabay tungkol sa mga app, laro, at media, kasama ang mga privacy rating na magagamit ng pamilya.
Hindi pa naisasalin ang buong teksto ng pahinang ito, kaya nakalagay ito sa Ingles sa ibaba. Naisalin na ang buod, mga label, at impormasyong pangkaligtasan sa itaas.
Gusto mo bang matandaan ito? Sa isang opsyonal at libreng account, nai-save kung aling mga aralin ang natapos mo na. Ang iyong progreso