The free trial that was not free
In August you started a free trial of an app you needed for one school project, using the card your dad added to the family account. You forgot about it. It is now October and he has noticed two charges of $14.99. He is not angry, but he wants to know what happened and whether it will keep happening.
你可以怎樣做?
選擇一個回應,看看通常會有甚麼結果。
一般原則
- Contracts signed by minors are generally voidable by the minor, but that does not stop a recurring charge on its own.
- The adult whose payment method is on file is normally responsible for charges already made.
- Consumer-protection rules generally require recurring charges to be disclosed clearly before you agree.
較安全的下一步
- Cancel today, before working out who owes what.
- Screenshot the confirmation and the date.
- Email the company asking for a refund of unused time; keep it short and factual.
- Tell the adult whose card it is the same day, with what you have already done.
Automatic-renewal and cancellation requirements vary by state, and some states have stronger rules than the federal baseline.
Telling the adult early, with the cancellation already done, changes this from a trust problem into an admin problem. If a company will not let you cancel, your state consumer protection office and the CFPB both take complaints.
你可以取得的支援
- LawHelp.org (在新分頁開啟)
幫你尋找所在州免費法律援助計劃的名錄,涵蓋住屋、家庭、學校、工作等範疇。
- Common Sense Media (在新分頁開啟)
對應用程式、遊戲及媒體的獨立評論及指引,包括家庭可以使用的私隱評級。
本頁全文尚未翻譯,因此以下以英文顯示。上方的摘要、標籤及安全資訊已經翻譯。
想保留進度嗎?可選用的免費帳戶會記錄你已完成的課堂。 你的進度